Do Not Sell My Personal Information

At Drape Luxe, we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). While the concept of “selling” personal information is not explicitly defined under Australian law as it is in other jurisdictions, we believe in transparency regarding how we collect, use, and share your data.

1. Your Privacy Rights in Australia

Under the Australian Privacy Act, you have the right to:

  • Know how your personal information is collected, used, and disclosed.
  • Access and correct your personal information held by us.
  • Opt-out of receiving direct marketing communications.
  • Complain if you believe your privacy has been breached.

2. How We Use Your Personal Information

We collect personal information to provide you with the best possible shopping experience. This includes:

  • Processing orders and delivering products.
  • Communicating with you about your orders and promotions.
  • Improving our website and customer service.
  • Marketing and advertising (only with your consent).

We do not sell your personal information to third parties for profit. However, we may share your data with trusted service providers (e.g., payment processors, couriers) to facilitate your transactions.

3. How to Opt-Out of Marketing Communications

While we do not sell your information, you may choose to opt-out of certain uses, such as direct marketing or targeted advertising.

  • Email: You can opt-out of marketing emails by clicking the unsubscribe link at the bottom of any promotional email you receive from us.
  • Contact Us: Alternatively, you can email us at info@drapeluxe.com with the subject line "Opt-Out of Marketing Communications."

4. Third-Party Service Providers

To deliver our services effectively, we may share your information with trusted third parties, including:

  • Payment processors for secure transactions.
  • Shipping companies like DHL and FedEx for order delivery.
  • Marketing and analytics providers to improve our website performance (with your consent).

We ensure these partners comply with Australian privacy laws and handle your information securely.

5. Accessing and Correcting Your Information

You have the right to access the personal information we hold about you and request corrections if the information is inaccurate or incomplete. To make such a request:

We will respond to your request within 30 days.

6. Making a Privacy Complaint

If you believe your privacy has been breached, please contact us immediately. We take all complaints seriously and will investigate promptly.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

7. Updates to This Notice

We may update this notice from time to time to reflect changes in privacy laws or our business practices. Updates will be posted on our website with the effective date.

Contact Us

For any privacy-related inquiries, please reach out to us at:

Store Name: Drape Luxe

Address: 25 Windmill St, Millers Point NSW 2000, Australia

Email: info@drapeluxe.com

Opening Hours: Monday to Friday - 9:00 to 18:00 (AEST)